This important information about a system-wide downtime that is scheduled for Sunday, 2nd of December, 2018 at 07:00 AM IST.

In an effort to secure our platform even further with the latest updates and security upgrades, we’ll be carrying out maintenance on all OrderBox related services. Please find details of this scheduled downtime below:



2nd December, 2018

Start Time

07:00 AM IST

Expected Maintenance Window

3 hours

Services Affected

OrderBox (Admin & Customer) Control Panel and APIs, WebPro Panel, SuperSite and PartnerSite, WHOIS Services and CSV Reports


System Maintenance for the Transactional Database Upgrades to the latest version of PostgreSQL

Impact on your services

This maintenance will in no way affect your websites, domains, mail services or any other active web product that you may have purchased from us.

Impact on Support

There will be no impact on our Support services and our helpdesk will be active. Our Support Team will also be available on chat, email and phone throughout the downtime

Please note: You may encounter issues with OrderBox for Domain Registration Renewal Transfer and Related Services for the 3 hours of scheduled maintenance window as mentioned above.

Thursday, November 15, 2018

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